Your organization has a profile on our website–check.
Your organization is signed up (or is in the process of signing up) for Click & Pledge–check.
Here are some Frequently Asked Questions to help you as you prepare for the big day:
Q: Will you provide design files/logos that nonprofits can use for the event this year?
A: Yes. Here is what you can expect to see in the coming weeks:
- Nonprofit Toolkit – containing helpful hints, tips, tools, and advice to help you prepare for May 6.
- Design files – the latest GiveBIG logos and other design tools for use on the web and social media.
Q: I participated in GiveBIG last year. What do I need to do to get ready for GiveBIG?
A: Your nonprofit organization’s profile is live on our website year-round. You can find your profile using the search box in the upper right section of most pages on the website. Please review the profile information and submit any updates by April 1. If you see a credit card donation option under the Donate Now button, you are all set. If you signed up for Click & Pledge recently, it may still be in process.
Q: I am new to the event and eager to get going! I requested a profile and signed up for Click & Pledge. What happens next?
A: When your profile is ready for you to edit, you will receive an email with instructions. Please respond quickly to any requests from Click & Pledge and TransFirst Bank to ensure your account is activated. When your Click & Pledge account is live, we will also add the credit card donation link to your organization’s profile.
Q: I am new to my organization and the organization has had a profile for a while. How do I get a login to edit the nonprofit organization profile?
A: Please register on our site and then send an email to firstname.lastname@example.org and include your name, your organization, and the login you created. We will email you with instructions for editing the profile once we complete your access request (usually within a few days). Please make sure you submit any updates to your organization’s profile for review by our staff by April 1.
This communication is part of a publicly accessible GiveBIG blog for nonprofits. You may reply to this blog post, but please be aware that your comments could be made public. Please do not post any confidential information in your post or response. If you have any questions that you would like to ask privately, contact email@example.com.