GiveBIG is coming fast. May 5 will be here before you know it! Apologies for the long post but we have a lot to cover.
It is great to see how many of you are updating your profiles and testing your Click & Pledge links. Don’t forget to download the Nonprofit Toolkit for tips on promoting your organization.
Have You Tested Your Donate Now Button Yet?
Full Life Care, The Rescue Mission, Washington Budget and Policy Center, Congregations for the Homeless and Cascadia Community College Foundation, along with over 500 of you who also tested your active Click & Pledge accounts, were included in the random drawing. Full Life Care won a $100 Starbucks card and the other organizations mentioned each won a $50 Restaurants.com coupon courtesy of Click & Pledge.
Didn’t win or haven’t tested yet?
We will be selecting one lucky nonprofit organization at random to receive a $100 Taco Time gift card from our sponsor Taco Time. If you tested already, you are automatically included in this next drawing (previous winners are not eligible). We will select from test transactions made from March 1 through midnight on April 15.
If you have an active Click & Pledge account and haven’t submitted a small credit card donation through the Donate Now button on your organization’s profile, here’s what you need to do:
- Find your organization’s profile using the search box on www.seattlefoundation.org.
- Hover over the Donate Now button with your mouse and choose Make a Credit Card Donation.
- Make a small donation (even $1 is fine) and review the receipt. If you need to update the contact information on the receipt, please follow the instructions in this previous blog entry. Please wait 1 business day after you update the contact information to test it again. You only need to do one test to be eligible for the drawing.
Not finding your profile? Please email us at email@example.com and include your organization name.
What If You Don’t See the Credit Card Donation Option?
Some of you are still working through the Click & Pledge sign-up process. We will email you when the credit card donation link has been added to your organization’s profile. We are currently up-to-date on new active Click & Pledge accounts but yours may still be in the pipeline.
If you do not see the credit card donation link under the Donate Now button on your organization’s profile, and you believe you have completed the Click & Pledge/TransFirst sign up process, please check your email for an acknowledgement message from TransFirst and forward the email to firstname.lastname@example.org. If you can’t find an acknowledgement email, please call TransFirst at 800-654-9256 to check on the status of your application.
Where’s My Profile/Profile Update?
We are up-to-date on publishing new profiles but we are working through a backlog of updates to existing profiles. If you are not finding your profile and you are new to the website, please go back into the edit form and choose Submit. That alerts the team that your profile is ready to be published. Please allow us a few days to get your new profile edited and published. If your profile is new to the website, we will email your organization to notify you that it is live.
April 15: Profiles Updates Are Due
We can’t guarantee that profile updates submitted after this date will be live for the event. Please be patient with our staff as we are working with over 1700 organizations this year.
Click & Pledge accounts must be active by this date. We will begin removing organizations that do not have an active Click & Pledge account starting Friday, April 17.
April 16 and April 27: Click & Pledge How-to Webinars
Want to learn how to run reports, send a duplicate receipt, credit a transaction and more using your Click & Pledge account? Please register for a session below (the sessions cover the same topics) of Preparing for GiveBIG 2015:
Apr 16, 2015 9:00 AM PDT at:
Apr 27, 2015 10:00 AM PDT at:
If you can’t make either of these sessions, we will post the saved webinar link on the blog.
This blog is intended for organizations participating in The Seattle Foundation’s GiveBIG event, coming up on May 5. If we have a specific question about your organization’s profile or Click & Pledge account, we will contact you directly. If you have any questions about GiveBIG, please email us at email@example.com. Three staff members are fielding questions in the mailbox and email is the best way to reach us at this busy time.